Lithoessa Guesthouse (“we,” “our,” or “us”) is committed to protecting the privacy of our guests and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.lithoessa.gr. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Make a Reservation: When booking a room, we collect details such as your name, email address, phone number, payment information, and any special requests.
- Contact Us: If you reach out via email or phone, we may collect your contact details and any information you provide related to your inquiry.
Additionally, we automatically collect certain information when you visit our website:
- Usage Data: Information about your interaction with our website, such as IP address, browser type, operating system, pages viewed, and the dates/times of your visits.
2. Use of Information
We use the information collected to:
- Process Reservations: Manage bookings and provide related services.
- Communicate with You: Respond to inquiries, send confirmations, and provide updates.
- Improve Our Services: Analyze website usage to enhance user experience and optimize our offerings.
- Ensure Security: Protect against unauthorized access, fraud, or other illegal activities.
3. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with:
- Service Providers: Trusted third parties that assist in operating our website, conducting business, or servicing you, provided they agree to keep this information confidential.
- Legal Obligations: When required by law or to protect our rights, we may disclose information.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand how our site is used. You can adjust your browser settings to refuse cookies, but some features of our site may not function properly without them.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Under the General Data Protection Regulation (GDPR), you have rights including:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal obligations.
- Objection: Object to the processing of your data under certain circumstances.
To exercise these rights, please contact us using the information below.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lithoessa Guesthouse
Ag. Ioannis – Kaspakas, Limnos
Phone: (+30) 22540 22098
Fax: (+30) 22540 22098
Mobile: (+30) 6942 050831
Email: info@lithoessa.gr
By using our website, you acknowledge that you have read and understood this Privacy Policy.
